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Frequently Asked Questions

Raju Best FAQ — all your questions answered, right here

Whether it's registration, payments, bonuses, betting, or your account — search below for answers. If you can't find what you need, our support team is always ready to help.

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What can we help you with?

At raju Best FAQ, all your questions are organized by category for easy browsing.

Registration & Login
This FAQ section covers everything about opening an account, login issues, password resets, and changing your username — in detail.
Payments & Withdrawals
Deposits and withdrawals via Mobile Pay, Nagad, and Rocket — minimum and maximum limits, processing times, and more, all explained in plain language.
Bonuses & Offers
Welcome Bonus, reload bonus, free bets, cashback, wagering requirements — all your bonus-related questions answered here.
Betting & Games
Sports Betting, Live Casino, slots, minimum bets, understanding odds — answers to all your betting questions, all in one place.
App & Technical
App download, installation, updates, compatible devices, and operating systems — all your technical questions answered here.
Security & Account
Account security, identity verification, suspension, and responsible gaming — detailed answers to all your security-related questions.
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Account & Login

To register, you need an active Bangladeshi mobile number, an email address (optional), and you must be 18 or older. Simply fill in your name, mobile number, password, and preferred currency. The whole process takes just 2 minutes.

First, double-check that your mobile number and password are correct. Make sure Caps Lock is off. If you're still having trouble, On the login page, Use the "Forgot Password?" option. If that doesn't work, reach out to our 24/7 live chat.

No. Each person may only have one account. If multiple accounts are detected, all of them will be closed and the balances may be forfeited. Enjoy all the benefits with a single account.

To close or delete your account, email support@raju.best or let us know via live chat. Make sure to withdraw your balance before closing. You can also take a temporary break as part of responsible gaming.

After logging in, you can update your name, email, and address from Account Settings. To change your mobile number, you'll need to contact support, as it's linked to identity verification.
Payments & Withdrawals

log in and on the Payment page go to. Select "Deposit" and choose your preferred payment method. Enter the amount and follow the on-screen instructions. If you send money via Mobile Pay/Nagad/Rocket, your balance will be updated within minutes.

Minimum deposit: ৳500. Minimum withdrawal: ৳500. The maximum limit may vary depending on the payment method. Identity verification may be required for larger withdrawal amounts.

Withdrawals are typically processed within 15 minutes to 24 hours. During busy periods or when verification is needed, it may take a little longer. Contact support if there's an unusual delay.

Wait 5–10 minutes first, then refresh the page. If the issue persists, get the transaction ID from Mobile Pay/Nagad/Rocket and send it via live chat or to support@raju.best. We'll sort it out quickly.

raju Best does not charge any deposit fees. However, your mobile banking provider (Mobile Pay/Nagad/Rocket) may apply their own transaction fees. Withdrawals are also generally free of any additional charges.
Bonuses & Offers

Once you open a new account and make your first deposit, the Welcome Bonus is automatically credited to your account. To learn about the bonus amount and terms, visit the Bonus Page Visit now.

To withdraw bonus funds, you must first meet the wagering requirements. For example, if the wagering is x5 and you received a ৳1,000 bonus, you need to place ৳5,000 in bets. You can track your wagering progress on the account page.

Reload bonuses are generally available once a week or on specific deposits. Cashback is credited at the end of each week or at the start of the month. For the latest offers, Bonus Page Check back regularly.

Enter the code in the "Promo Code" or "Voucher Code" box when making a deposit. Or On the Voucher page and redeem your code there. Make sure to use it before it expires.
Betting & Games

At raju Best, you can bet on 20+ sports including cricket, football, tennis, badminton, and volleyball. Live betting is available for both international and local tournaments. For more details, visit the Betting Page View.

Minimum bet for Sports Betting starts from ৳100. For casino games, the minimum is ৳50. Amounts may vary depending on the game and event. Please check the specific betting rules before placing your bet.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or abandoned, bets are automatically refunded. If the Cash Out feature is available, you can settle a bet mid-match and take a partial profit.

raju Best's Live Casino features 50+ games including Blackjack, Roulette, Baccarat, Poker, Andar Bahar, and Teen Patti. Play in real time with professional dealers Games Page View.

raju Best uses decimal odds. For example, if the odds are 2.5 and you bet ৳100, a win pays ৳100 × 2.5 = ৳250 (stake included), giving you a profit of ৳150. Higher odds mean higher risk and higher reward.
App & Technical

On the download page Go there and download the Android or iOS version. On Android, download the APK file and install it via "Unknown Sources". iOS users can install directly from the page.

First, check your phone's storage — you need at least 100 MB free. On Android, go to Settings > Security > Unknown Sources and enable it. If you have an older version installed, uninstall it before installing the new APK. If the issue persists, On the download page Get the latest version.

Android 6.0 and above and iOS 12.0 and above are supported. You can also access the full experience on desktop via Chrome, Firefox, or Edge. A 3G connection or faster is recommended for the best experience.

If a new update is available, you'll get a notification when you open the app. Or Download Page Download the latest version. Older versions may not support all features, so keep the app updated regularly.
Security & Account Protection

Change your password immediately. Notify us via Live Chat or at support@raju.best. We'll temporarily lock your account and investigate. Never share your password or OTP with anyone.

KYC verification is required for large withdrawals or to secure your account. You'll typically need to submit a photo of your National ID (NID) or passport along with a selfie. Verification can take anywhere from 1 to 48 hours.

Yes. From Account Settings, you can set daily or weekly deposit limits, betting limits, or take a temporary break. On the Responsible Gaming page You'll find full details here. Keep gaming fun — avoid letting it become an addiction.

Accounts can be suspended for reasons such as multiple accounts, false information, bonus abuse, or suspicious activity. Email support@raju.best for details. In most cases, the issue is resolved through identity verification.
If you didn't find the answer you were looking for: Reach us via 24/7 Live Chat or at support@raju.best. Support is available in Bangla.

Raju Best FAQ — Why Do So Many Questions Come In?

As one of Bangladesh's most popular online betting platforms, raju Best receives thousands of questions every day from both new and existing members. This FAQ page is here so you can quickly find answers to any issue on your own — no need to wait for support.

Payment questions are the most common we receive — especially around deposits and withdrawals via Mobile Pay, Nagad, and Rocket. Given how widely mobile banking is used in Bangladesh, that's no surprise. raju Best ensures the payment process is simple, fast, and secure.

Bonuses are another frequent topic — especially wagering requirements. Many players assume they can withdraw a bonus right away, but it only becomes withdrawable after a certain amount has been wagered. raju Best always communicates these conditions transparently.

Security is another common concern — especially among new members who want to know how well their money and personal data are protected. raju Best uses 256-bit SSL encryption to keep all transactions secure, and your personal information is never shared with third parties.

Mobile app questions are also very common. Since most people in Bangladesh use smartphones, raju Best ensures the app is easy to install and use. It works smoothly on both Android and iOS.

This FAQ page is updated regularly. Whenever a new feature, payment method, or policy changes, the relevant entries are updated too. So the first place to check when you run into an issue is right here.

Keep in mind: raju Best will never call or text you asking for your password or banking details. If you receive such contact, report it to support immediately.

Still have questions?

Our support team is always ready to help — in Bengali, any time.

Live Chat
Click the live chat button from any page on the site. Average response time is 2 minutes.
Email Support
Send us a detailed message at support@raju.best. You'll typically receive a reply within 2–4 hours.
Self-Help
This FAQ page covers 40+ questions. Use the search box to find answers fast.
Support Hours
Support is available 7 days a week, 24 hours a day — in both Bengali and English.
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